SALON POLICY

PRICING

All prices listed on our website are an estimate only,

All costs depend on the length, thickness of your hair, as this results in more product used or time needed.

Our prices reflect the experience of your Colourist/Stylist.

Complimentary consultations are available to give you a personalised package and quote for your hair.

LATE/CANCELLATION POLICY

In order to respect our clients and our staff, we ask you to arrive on time for your appointment. Clients arriving more than 10 minutes late will have to reschedule appointment time.

We will send confirmation text messages out 2 days prior to appointments, we appreciate a prompt confirmation, please call the salon if you need to reschedule.

We require 24 hours notice to cancel or reschedule appointments. Clients who cancel within this time will be required to pay a $50 Cancellation fee and a $50 deposit to rebook their service.

SERVICE GUARANTEE

Your satisfaction is our highest priority.

At ZIER we pride ourselves on our quality of work and highly trained team.

We provide thorough consultations prior to your service and endeavour to exceed your expectations.

However if you are unhappy with your hair,  please let us know within 7 days and we will welcome you to redo at no extra cost.

This does not apply to change of mind, this will be charged accordingly.